Yikes, agree this approach makes it look like they’re hiding something, even if that’s not the case. On a related note, I find the concept of a ‘private police force’ completely mad. Private security sure, but a private organisation that can make arrests, hand out fines, put people in custody?! So alien to me, let alone one that also withholds incident reports.
I’d echo everyone’s thoughts from this thread - awful for the lady involved and her family (and witnesses to the incident), hope she recovers as much as possible. This is absolutely something that should not happen at a park, and shakes me a bit more than something like the Smiler incident. That was an incident largely caused by human error, where the ride operated as expected and shut down when it realised something was not as expected (train didn’t pass a sensor), but got overrode by staff. This though, appears to be a mechanical failure where it was operated as normal but still went wrong and has almost killed someone. I guess it’s certainly possible this was a maintenance issue/oversight, but certainly raises questions about all accelerators worldwide (and of course isn’t the first incident on one).