UC, I must say, for somebody that is normally so happy to bandy about critisism, you really are being strangley protective of ride designers here.
If it makes you happier, I will gladly tone down the language. Maybe "dropping a bollock" was a bit unfair. That said, I think Intamin themselves would be more inclined to agree with my viewpoint than yours, as you seem to be suggesting this was just 'run-of-the-mill test and adjust'. Intamin were on site a long time after the ride opened. The retractable trim brakes would have no doubt required an additional support arrangement (don't forget they're not only heavy but they also pass a significant reaction force into the track whenever they brake a train) and it would not have been easy to get pneumatics (or whatever is required) out to this gravity section of track, not to mention all the control system implications and subsequent testing thereof. They would have been working through the night and I'm sure anyone from Intamin would be happy to admit that this was not within the expected scope of onsite commissioning adjustments.
Yes, other rides have got trims but this arrangement is clearly a bit special. It would be nice if you accepted that actually I am aware of the huge number of factors that affect dynamic performance, but you still shouldn't be that far out, particularly not if what marc said on the last page was true. I like that you always seem to use the word "enthusiasts" in the third person, like you are somehow on another level. And to be honest, maybe you are involved in the industry somehow. I wouldn't be foolish enough to make assumptions about what somebody does for a living.