Ollie said:
The same thing happens every time. Facebook changes. People moan for a few days. Then they forget about the old one. Repeat each time it happens.
Actually Ollie, and I mean this with the greatest disrespect
- BOLLOCKS!
The last change (that I was vehemently opposed to) was the "Highlighted Stories" malarky.
Lots of people complained, lots of people stopped using Facebook, Facebook
changed the system to appease those people who disliked it.
Lain, Facebook is free yes. So why do they give it to us? Is it because the more active users they have, the more money they make? We don't pay directly, but we are the raw material in their production process. Without active users, Facebook doesn't make money. It is therefore vital that the changes they make please as many people as possible.
I don't have an issue with changes to layouts and things. It's true that people quickly adapt to new surroundings and get on with it (the issue with the Highlighted Stories thing wasn't cosmetic, it was an actual upheaval in the way that people used Facebook, a complete change to the system).
Anyway, the point is if enough people openly and actively dislike the changes, they
do stop using Facebook (my time on Facebook since the last change is probably down about 75% because of it) and that forces them to backtrack or to make changes that appease as many people as possible.
It's one of those tricky design philosophies. If you never change and improve things, then people fall away because it's become too staid. If you make your changes too 'big' then you lose people because you've altered things too much. Most people sit in the middle, happy with how it is, and happy enough with changes. You need to address the extremes though.
They always have to remember though that it's the users who pay their wages. We may not pay, but we are still the reason they have a job every day (how many people would honestly use Facebook if it was a fiver a month?). People always have the right to complain, and they should be listened to.
I've not got the new timeline thing, so I don't know but from what I've seen it looks pretty good :lol: